Awesome Support

Pro Items
15 January 2022
Ensure your processes and procedures are followed for each ticket type
Pro Items
21 December 2021
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
Pro Items
22 November 2018
Pre-configure ticket templates that make it easy to gather the information you need to handle a ticket
Pro Items
15 January 2022
Ticket collaboration made easier!
Pro Items
15 January 2022
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
19 June 2021
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
10 October 2021
Let your customers open new tickets with just one click from their EDD account screen. Optionally validate license keys.
Pro Items
15 January 2022
Do you need a way to manage tickets that have been abandoned by users?  How many times have you had...
Pro Items
15 January 2022
The easiest way to support your customers - email!
Pro Items
15 January 2022
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish...
Pro Items
16 November 2021
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin! With these features you can: Help your agents...
Pro Items
15 January 2022
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will...
Pro Items
15 January 2022
Have you ever wanted to collect tickets on sites that are not your own site?  Or maybe you wanted to...
Pro Items
15 January 2022
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Pro Items
15 January 2022
Easily manage multiple tickets that are the result of the same underlying issue
Pro Items
15 January 2022
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on...
Pro Items
24 February 2019
The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form. The...
Pro Items
9 July 2020
Are you tired of answering the same thing oven and over? Asking for the same information with every new ticket,...
Pro Items
8 July 2020
Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.  With this extension you can: Specify...
Pro Items
10 June 2019
Need more than the three default statuses?   Maybe you need to tag and label certain tickets for “Development” or...
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