Pro item

awesome support agent front end 2.1.2

Collections: Awesome Support
Developer: Awesome Support
Version: 2.1.2 report oudated
Updated 15 January 2022
File status: Original
1 users like this.
You don't have a valid membership to download this item. Purchase one here.

Our guarantee:

You may also like

Woocommerce Upload Files
Let your customer to upload files for purchased products
Yith Woocommerce Order Tracking Premium
Allow Order Tracking For A Better Customer Service
Toolset – The Easiest Way To Add Custom Types To Wordpress
The Easiest Way to add Custom Types to WordPress.
Woocommerce Multiple Customer Addresses
allow your registered customers to associate multiple addres...
Featured
Hide My Wp – Amazing Security Plugin For Wordpress
Amazing Security Plugin for WordPress
Yith Woocommerce Gift Cards Premium
An Efficient Way To Increase Sales Are Gift Cards
Yith Woocommerce Barcodes Premium
Not Everyone Knows The Best Way To Avoid These Mistakes
Yith Woocommerce Added To Cart Popup Premium
A Touch Of Usability To Increase Your Sales
Yith Woocommerce Eu Vat Premium
An Automatic Calculation For A Purchase With No Worries
Email Customizer For Woocommerce
Beautiful Customized Woocommerce Emails

Description

The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end.  This can be useful when your agents are not your employees or are vendors and you don’t want to grant them access to all the functions of your WordPress admin agent dashboard in wp-admin.

With the Agent Front-end add-on your agent can perform the following tasks on the front-end:

  • View a list of open tickets that are assigned to them (if they’re the primary agent on the ticket)
  • Reply to tickets including adding attachments to the tickets
  • Close Tickets
  • Change the status of a ticket.
  • View a list of closed tickets that were assigned to them

Other Features

  • Place the ticket interface on any page of your site using a short-code
  • Tickets open in their own tabs which allow easy navigation between multiple tickets
  • Adopts the general style of the existing theme
  • Control which custom fields agents can view

Important Notes

Only the four basic ticketing functions mentioned above are available to agents on the front-end with this add-on.  Access to advanced functions such as canned responses, private notes, faqs etc. is not available. If agents need access to those functions you will need to allow your agents to log into the back-end of the site.

Reviews

Reviews

There are no reviews yet.

Be the first to review “Awesome Support – Agent Front-End”
Black Friday & Cyber Monday 2022
Up to 50% off.