Support

supportcandy-gravity-forms
Updated 27 March 2023
This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integ...
fluent-support-pro
Updated 16 March 2023
The Super Fast, most versatile and feature-rich support plugin for WordPress Your Self Hosted Customer Support Soluti...
supportcandy-reports
Updated 3 March 2023
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is pe...
supportcandy-usergroups
Updated 2 March 2023
You may have customers which is an organisation or company and requires multiple people to create tickets and each ot...
supportcandy-slack-addon
Updated 2 March 2023
Get instant notifications to your Slack Channel and respond directly from Slack thread reply.
supportcandy-woocommerce
Updated 2 March 2023
Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place! This not ...
supportcandy-edd
Updated 2 March 2023
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy. In Create Ticket Page two custo...
supportcandy-email-piping
Updated 2 March 2023
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by se...
supportcandy-satisfaction-survey
Updated 2 March 2023
Customer feedback plays an important role in the support sector. If you want to hear your customers about their exper...
minervakb
Updated 5 February 2023
Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly /...
supportcandy-schedule-tickets
Updated 16 January 2023
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exac...
supportcandy-timer
Updated 16 January 2023
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this for you...
supportcandy-private-credentials
Updated 16 January 2023
There are some cases when we need some sensitive information with tickets like website access details, FTP access, us...
supportcandy-sla
Updated 16 January 2023
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies. You can set SLA polici...
support-board
Updated 19 December 2022
Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, ...
supportcandy-agentgroup
Updated 23 November 2022
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents. Ever...
supportcandy-canned-reply
Updated 23 November 2022
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling...
supportcandy-print-ticket
Updated 23 November 2022
This add-on adds Print functionality to your ticket page. There are two places where you will be able to print ticket...
supportcandy-assign-agent-rules
Updated 23 November 2022
Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to...
supportcandy-automatic-close-tickets
Updated 23 November 2022
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish to...
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