Pro item

Developer: Awesome Support

Updated: 09 August 2021

File status: Original. We don't give support or updates on this item.

File name: awesome-support-private-notes-3.2.zip

awesome support private notes 3.2

Add private notes to tickets that only your agents and admins can see. read more

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Wanna add a note to yourself? Do you need to transfer a ticket to a colleague and want to give him/her some background on the issue?

With the Private Notes addon you are able to add as many notes as you want to a ticket, and the client will never see them. Private notes can only be seen by you or a fellow support staff.

Type anything you want into a private note – text, code, quotes… The note will then be added to the ticket and will be displayed in a different color for you to see it immediately.

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How to download awesome support private notes 3.2

How to install awesome support private notes 3.2

After click Download button above, you’ll get awesome-support-private-notes-3.2.zip. Normally, you have to unzip awesome-support-private-notes-3.2.zip, then find the installable sub-zip to upload to your server or your Wordpress admin area. But there are times you don’t have to do that if there is no sub-zip files inside awesome-support-private-notes-3.2.zip, e.g there is only one folder inside awesome-support-private-notes-3.2.zip.