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Developer: Awesome Support

Updated: 15 January 2022

File status: Original. We don't give support or updates on this item.

File name: awesome-support-remote-tickets-1.5.0.zip

awesome support remote tickets 1.5.0

Have you ever wanted to collect tickets on sites that are not your own site? Or maybe you wanted to... read more

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Have you ever wanted to collect tickets on sites that are not your own site? Or maybe you wanted to collect tickets from sub-sites on a multi-site network while maintaining one central database of tickets. With the Remote Tickets add-on you can do exactly that.

This add-on allow you to create unlimited Javascript Widgets that can be installed on any website – these sites do not even have to be WordPress sites! Once the widget is installed, you get a HELP button in the lower right corner of the screen. When the user clicks that button they will be presented with a small form that collects the information required to open a new ticket.

Features

Create unlimited widgets/gadgets
Use one widget on many sites or create a new one for each site
Widgets can be used on your main site as well as remote sites
Customize the text and colors for each widget
Control which core fields are added to each widget (eg: you can leave out the department field but keep the priority field)
Enable/disable authentication – disabling authentication will automatically create a new account for new users

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How to download awesome support remote tickets 1.5.0

How to install awesome support remote tickets 1.5.0

After click Download button above, you’ll get awesome-support-remote-tickets-1.5.0.zip. Normally, you have to unzip awesome-support-remote-tickets-1.5.0.zip, then find the installable sub-zip to upload to your server or your Wordpress admin area. But there are times you don’t have to do that if there is no sub-zip files inside awesome-support-remote-tickets-1.5.0.zip, e.g there is only one folder inside awesome-support-remote-tickets-1.5.0.zip.