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The easiest way to support your customers - email!
Off-load your attachments to a cloud service while providing an improved drag-and-drop user interface
Add private notes to tickets that only your agents and admins can see.
Need more than the three default statuses? Maybe you need to tag and
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin! With these
Let your customers open new tickets with just one click from their EDD account
Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support
Do you run a support operation with multiple agents and need to track performance
Successful businesses run on data. So how would you like to see an immediate
Have you ever wanted to collect tickets on sites that are not your own
Have you ever wanted to use your tickets as a knowledge base that your
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents
With the advent of the GDPR and other similar privacy regulations around the globe,
The Notifications add-on will keep you up to date with your support operations –
This add-on allows users to enter a ticket without having an account on the
Tired of answering the same questions over and over? With the FAQ addon, you
Selling products through Envato Market? We’ve got you covered. With the Envato Validation addon,
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure –
Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.
Are you tired of answering the same thing oven and over? Asking for the
Do you need a way to manage tickets that have been abandoned by users?
The Custom Fields add-on for Awesome Support enable regular users to easily add new
Allow your customers to open support tickets with just one click from inside their