Awesome Support

awesome-support-agent-front-end
Updated 15 January 2022
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tas...
awesome-support-automatic-ticket-close
Updated 15 January 2022
Do you need a way to manage tickets that have been abandoned by users?  How many times have you had to go through you...
awesome-support-email-support
Updated 15 January 2022
The easiest way to support your customers - email!
awesome-support-documentation
Updated 15 January 2022
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentati...
awesome-support-tasks-and-todos
Updated 15 January 2022
Ensure your processes and procedures are followed for each ticket type
awesome-support-faq
Updated 15 January 2022
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish them ...
awesome-support-company-profiles-shared-tickets
Updated 15 January 2022
Ticket collaboration made easier!
awesome-support-service-level-agreements-sla
Updated 15 January 2022
Collect important user information at the time they are most willing to provide it - when registering for support!
awesome-support-smart-replies
Updated 15 January 2022
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Awesome-Support-Remote-Tickets
Updated 15 January 2022
Have you ever wanted to collect tickets on sites that are not your own site?  Or maybe you wanted to collect tickets ...
awesome-support-issue-tracking
Updated 15 January 2022
Easily manage multiple tickets that are the result of the same underlying issue
awesome-support-smart-submission
Updated 21 December 2021
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
awesome-support-powerpack
Updated 16 November 2021
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin! With these features you can...
awesome-support-easy-digital-downloads
Updated 10 October 2021
Let your customers open new tickets with just one click from their EDD account screen. Optionally validate license keys.
awesome-support-private-notes
Updated 9 August 2021
Add private notes to tickets that only your agents and admins can see.
awesome-support-user-registration-fields
Updated 19 June 2021
Collect important user information at the time they are most willing to provide it - when registering for support!
awesome-support-reports-and-statistics
Updated 6 June 2021
Do you run a support operation with multiple agents and need to track performance and other metrics?   If so, this is...
awesome-support-rules-engine
Updated 10 November 2020
Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin.  ...
awesome-support-smart-agent-assignment
Updated 13 October 2020
Assign the most qualified agent to your tickets - the right agent on the right ticket makes for very happy customers.
awesome-support-gravity-forms
Updated 13 October 2020
Create completely custom ticket forms using the leading form builder for WordPress.
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