Support

Pro Items
8 October 2025
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling...
Pro Items
8 October 2025
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish...
Pro Items
8 October 2025
Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to...
Pro Items
8 October 2025
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents....
Pro Items
8 October 2025
The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively. Enhance...
Pro Items
8 October 2025
Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse. Subscribe users during registration...
Pro Items
8 October 2025
Integrates popular LMS plugins to SupportCandy.
Pro Items
10 November 2023
Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more....
Pro Items
5 February 2023
Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search...
Pro Items
15 January 2022
Ensure your processes and procedures are followed for each ticket type
Pro Items
15 January 2022
Ticket collaboration made easier!
Pro Items
15 January 2022
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
15 January 2022
Do you need a way to manage tickets that have been abandoned by users?  How many times have you had...
Pro Items
15 January 2022
The easiest way to support your customers - email!
Pro Items
15 January 2022
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish...
Pro Items
15 January 2022
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will...
Pro Items
15 January 2022
Have you ever wanted to collect tickets on sites that are not your own site?  Or maybe you wanted to...
Pro Items
15 January 2022
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Pro Items
15 January 2022
Easily manage multiple tickets that are the result of the same underlying issue
Pro Items
15 January 2022
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on...
We are working on pending support tickets. Thanks all for your patience! Dismiss