Support

Pro Items
22 February 2024
Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse. Subscribe users during registration...
Pro Items
22 February 2024
Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent...
Pro Items
22 February 2024
This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integrate with...
Pro Items
8 December 2023
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling...
Pro Items
7 December 2023
This add-on enables the CSV export functionality of the tickets. It exports all fields available for the ticket list (even...
Pro Items
10 November 2023
Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more....
Pro Items
25 September 2023
This add-on adds Print functionality to your ticket page. There are two places where you will be able to print...
Pro Items
10 July 2023
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish...
Pro Items
5 February 2023
Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search...
Pro Items
15 January 2022
Ticket collaboration made easier!
Pro Items
15 January 2022
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
15 January 2022
Easily manage multiple tickets that are the result of the same underlying issue
Pro Items
15 January 2022
Ensure your processes and procedures are followed for each ticket type
Pro Items
15 January 2022
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will...
Pro Items
15 January 2022
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish...
Pro Items
15 January 2022
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Pro Items
15 January 2022
Have you ever wanted to collect tickets on sites that are not your own site?  Or maybe you wanted to...
Pro Items
15 January 2022
Do you need a way to manage tickets that have been abandoned by users?  How many times have you had...
Pro Items
15 January 2022
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on...
Pro Items
15 January 2022
The easiest way to support your customers - email!