Support

Pro Items

supportcandy gravity forms addon 3.1.1

3 July 2024

This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integrate with...

Pro Items

supportcandy schedule tickets addon 3.0.6

Addons, Support

3 July 2024

Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly the...

Pro Items

supportcandy reports addon 3.1.0

Addons, Support

3 July 2024

Statistics and reports are an integral part of any business. It gives you a quick overview of how your business...

Pro Items

supportcandy timer addon 3.1.3

Addons, Support

3 July 2024

Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this...

Pro Items

supportcandy assign agent rules 3.0.7

Addons, Support

3 July 2024

Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to...

Pro Items

supportcandy service level agreement sla 3.1.1

Addons, Support

3 July 2024

SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies. You can set SLA...

Pro Items

supportcandy private credentials addon 3.0.7

Addons, Support

23 April 2024

There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials,...

Pro Items

supportcandy knowledgebase integrations 3.0.5

Addons, Support

22 February 2024

Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it...

Pro Items

supportcandy Email Marketing Tools Integration 3.0.1

Addons, Support

22 February 2024

Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse. Subscribe users during registration...

Pro Items

supportcandy Webhooks Addon 3.0.1

Addons, Support

22 February 2024

Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent...

Pro Items