Support

Pro Items
10 July 2023
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish...
Pro Items
18 May 2023
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials,...
Pro Items
5 February 2023
Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search...
Pro Items
16 January 2023
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly the...
Pro Items
15 January 2022
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will...
Pro Items
15 January 2022
Ticket collaboration made easier!
Pro Items
15 January 2022
Ensure your processes and procedures are followed for each ticket type
Pro Items
15 January 2022
Easily manage multiple tickets that are the result of the same underlying issue
Pro Items
15 January 2022
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
15 January 2022
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish...
Pro Items
15 January 2022
The easiest way to support your customers - email!
Pro Items
15 January 2022
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.

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