Pro Items

Developer: Awesome Support

Version: 3.2 report oudated

Updated: 09 August 2021

File status: Original. We don't give support or updates on this item.

File name: awesome-support-private-notes-3.2.zip

awesome support private notes 3.2

Add private notes to tickets that only your agents and admins can see. read more

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Wanna add a note to yourself? Do you need to transfer a ticket to a colleague and want to give him/her some background on the issue? With the Private Notes addon you are able to add as many notes as you want to a ticket, and the client will never see them. Private notes can only be seen by you or a fellow support staff. Type anything you want into a private note – text, code, quotes… The note will then be added to the ticket and will be displayed in a different color for you to see it immediately.

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How to download awesome support private notes 3.2

Subscribe for a download pack: You can start here. Please choose carefully the pack that includes the items you want. There are Lite, Pro, Geek and Exclusive items.
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Check out the support section if you need help. Send us support request if you need further assistance.

How to install awesome support private notes 3.2

After click Download button above, you’ll get themeforest-cera-intranet-community-theme-1.2.1.zip. Normally, you have to unzip themeforest-cera-intranet-community-theme-1.2.1.zip, then find the installable sub-zip to upload to your server or your Wordpress admin area. But there are times you don’t have to do that if there is no sub-zip files inside themeforest-cera-intranet-community-theme-1.2.1.zip, e.g there is only one folder inside themeforest-cera-intranet-community-theme-1.2.1.zip.