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Developer: Awesome Support
Version: 2.1.1 report oudated
Updated: 24 February 2019
File status: Original. We don't give support or updates on this item.
File name: awesome-support-guest-tickets-2.1.1.zip

awesome support guest tickets 2.1.1

This add-on allows users to enter a ticket without having an account on the system.  This can help to create... read more
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This add-on allows users to enter a ticket without having an account on the system.  This can help to create less friction in the support process and is suitable for a large variety of customer support organizations. The extension accepts the ticket data and automatically:
  • Creates an account
  • Creates the ticket
  • Logs the user out and redirects to a thank-you page
Users with email addresses that are already registered are prompted to login before creating a ticket.

Uses The Standard Ticket Login Screen

The standard ticket login screen is modified as shown in the image below – notice the Guest Log In section.  Both standard users and guest users receive a similar customer experience and workflow.

Simple Configuration

The add-on is very simple to configure and requires only that you create and set a thank you page to help personalize the user experience.

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How to download awesome support guest tickets 2.1.1

  • Subscribe for a download pack: You can start here. Please choose carefully the pack that includes the items you want. There are Lite, Pro, Geek and Exclusive items.
  • Come back to this page: You will see a download button besides the "Preview" button.
  • You can re-download the items as many times as you want as long as you have a valid active subscription.
  • Check out the support section if you need help. Send us support request if you need further assistance.

How to install awesome support guest tickets 2.1.1

After click Download button above, you’ll get automatorwp-newsletter-1.0.6.zip. Normally, you have to unzip automatorwp-newsletter-1.0.6.zip, then find the installable sub-zip to upload to your server or your Wordpress admin area. But there are times you don’t have to do that if there is no sub-zip files inside automatorwp-newsletter-1.0.6.zip, e.g there is only one folder inside automatorwp-newsletter-1.0.6.zip.

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