Support

Pro Items
21 December 2021
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
Pro Items
16 November 2021
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin! With these features you can: Help your agents...
Pro Items
10 October 2021
Let your customers open new tickets with just one click from their EDD account screen. Optionally validate license keys.
Pro Items
9 August 2021
Add private notes to tickets that only your agents and admins can see.
Pro Items
19 June 2021
Collect important user information at the time they are most willing to provide it - when registering for support!
Pro Items
6 June 2021
Do you run a support operation with multiple agents and need to track performance and other metrics?   If so,...
Pro Items
10 November 2020
Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin.  It follows a...
Pro Items
13 October 2020
Create completely custom ticket forms using the leading form builder for WordPress.
Pro Items
13 October 2020
Assign the most qualified agent to your tickets - the right agent on the right ticket makes for very happy...
Pro Items
7 August 2020
Integrated time tracking and invoicing - there's nothing else like it!
Pro Items
9 July 2020
Are you tired of answering the same thing oven and over? Asking for the same information with every new ticket,...
Pro Items
8 July 2020
Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.  With this extension you can: Specify...
Pro Items
17 July 2019
FAST is the best WordPress support ticket plugin available. You can now have a professional looking support ticket system on...
Pro Items
10 June 2019
Need more than the three default statuses?   Maybe you need to tag and label certain tickets for “Development” or...
Pro Items
10 June 2019
Off-load your attachments to a cloud service while providing an improved drag-and-drop user interface for uploads.
Pro Items
24 February 2019
Selling products through Envato Market? We’ve got you covered. With the Envato Validation addon, you can limit tickets submissions to...
Pro Items
24 February 2019
This add-on allows users to enter a ticket without having an account on the system.  This can help to create...
Pro Items
24 February 2019
The Notifications add-on will keep you up to date with your support operations – anytime, anywhere. You decide on which...
Pro Items
24 February 2019
With the advent of the GDPR and other similar privacy regulations around the globe, its important that you offer your...
Pro Items
24 February 2019
Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?  Now...