The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form. The regular ticket form contains the minimum number of fields required to open a support ticket which allows users to quickly complete the ticket without a lot of friction.
But there are instances where collecting additional information from the end user is useful. The custom fields add-on provides a simple but powerful interface that you can use to add new fields to the default ticket form.
You can easily add any combination of the following fields:
For each field you can designate whether or not to:
For each field you can: