Pro Items

Developer: Awesome Support

Updated: 10 November 2020

File status: Original. We don't give support or updates on this item.

File name: awesome-support-rules-engine-2.4.0.zip

awesome support business rules engine 2.4.0

Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin. It follows a... read more

0 users like this.

You don't have a valid membership to download this item. Purchase one here.

Other items in Awesome Support collection

awesome support agent front end 2.1.2

The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to

awesome support automatic ticket close 1.0.8

Do you need a way to manage tickets that have been abandoned by users? How

awesome support email support 5.7.4

The easiest way to support your customers - email!

awesome support smart replies 5.0.1

Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.

awesome support issue tracking survey 1.1.2

Easily manage multiple tickets that are the result of the same underlying issue

Hang on. We're loading...

More items you'd like to see

Ultimate Layouts – Responsive Grid Addon For Visual Composer

ultimate layouts 3.0.8 Responsive Grid Addon For Visual Composer

Responsive Grid Addon For Visual Composer

visual composer clipboard 5.0.4 Wordpress Plugin

WPBakery Page Builder (Visual Composer) Clipboard allows you to copy/cut and paste single content elements

restrict content pro site creation 1.3.3

Sell access to sites within a multisite network.

gravity forms highrise addon 1.3

integrate Gravity Forms with Highrise, a flexible contact management tool

Nex-Forms – The Ultimate Wordpress Form Builder

NEX-Forms 8.7.10 Ultimate Wordpress Form Builder (Activated)

The Ultimate WordPress Form Builder

Hang on. We're loading...

Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin. It follows a TRIGGER->CONDITIONS->ACTIONS paradigm. Set your rule triggers, select the conditions that must be met in order to trigger an action and then select the actions that will be performed.

Examples Of Rules

Here are just some of the great rules you can create with this add-on:

Notify admins and supervisors when tickets from particular customers arrive
Automatically send customers notice of a system outage when they submit a ticket
Connect your ticket system to hundreds of other products via Zapier
Automatically assign tickets to particular agents based on any combination of 15+ rule conditions
Escalate select tickets automatically based on keywords in the ticket or reply
Add notes and alerts to tickets based on the client or client attributes
Send email alerts when replies are received on old tickets

You can create any combination of rules – you can even create a different rule for each of your customers if you wish!

Related item support tickets

Here are public support requests that are related to this item

No related request was found.

Still need support on this item?

Please be noted that we only give support on item installation/activation and NOT item usage.

Please Login first before using the form.

Is this item outdated?

Inform us about the new version available. We'll update accordingly asap.

Please Login first before using the form.

Why choosing GPL Coffee?

Technical support (demo installation, activation, etc.): We have you covered with erroneous items. Just hit Report error button below and let us know what is the issue.
Unlimited use: You can use the files on unlimited domains, thanks to GNU GPL.
Latest version available: Unlike most other sites, we update the items almost every hour. This item that you're seeing is of the latest version.
Clean files: We're super transparent about file source. We either provide original files that are downloaded from the developer or, wherever necessary, that are securely modified without injected virus, backdoor or trojan.
High-speed download: Our files are served through amazon S3 distribution, which means "blazingly fast!".

How to download awesome support business rules engine 2.4.0

Subscribe for a download pack: You can start here. Please choose carefully the pack that includes the items you want. There are Lite, Pro, Geek and Exclusive items.
Come back to this page: You will see a download button besides the "Preview" button.
You can re-download the items as many times as you want as long as you have a valid active subscription.
Check out the support section if you need help. Send us support request if you need further assistance.

How to install awesome support business rules engine 2.4.0

After click Download button above, you’ll get themeforest-tur-theme-architecture-wordpress-1.1.1.zip. Normally, you have to unzip themeforest-tur-theme-architecture-wordpress-1.1.1.zip, then find the installable sub-zip to upload to your server or your Wordpress admin area. But there are times you don’t have to do that if there is no sub-zip files inside themeforest-tur-theme-architecture-wordpress-1.1.1.zip, e.g there is only one folder inside themeforest-tur-theme-architecture-wordpress-1.1.1.zip.