SupportCandy

supportcandy-email-piping
Updated 2 September 2022
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by se...
supportcandy-woocommerce
Updated 23 August 2022
Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place! This not ...
supportcandy-reports
Updated 23 August 2022
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is pe...
supportcandy-export-tickets
Updated 22 August 2022
This add-on enables the CSV export functionality of the tickets. It exports all fields available for the ticket list ...
supportcandy-satisfaction-survey
Updated 13 August 2022
Customer feedback plays an important role in the support sector. If you want to hear your customers about their exper...
supportcandy-print-ticket
Updated 13 August 2022
This add-on adds Print functionality to your ticket page. There are two places where you will be able to print ticket...
supportcandy-assign-agent-rules
Updated 12 August 2022
Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to...
supportcandy-timer
Updated 9 August 2022
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this for you...
supportcandy-usergroups
Updated 9 August 2022
You may have customers which is an organisation or company and requires multiple people to create tickets and each ot...
supportcandy-canned-reply
Updated 4 August 2022
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling...
supportcandy-gravity-forms
Updated 4 August 2022
This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integ...
supportcandy-faq-integrations
Updated 30 July 2022
This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integ...
supportcandy-knowledgebase-integrations
Updated 30 July 2022
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimate...
supportcandy-private-credentials
Updated 30 July 2022
There are some cases when we need some sensitive information with tickets like website access details, FTP access, us...
supportcandy-edd
Updated 30 July 2022
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy. In Create Ticket Page two custo...
supportcandy-sla
Updated 30 July 2022
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies. You can set SLA polici...
supportcandy-agentgroup
Updated 30 July 2022
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents. Ever...
supportcandy-automatic-close-tickets
Updated 30 July 2022
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish to...
supportcandy-schedule-tickets
Updated 5 March 2021
Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exac...
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