SupportCandy

Item access
Updated 8 December 2023
There are times when customers ask the same questions again and again. This add-on makes your life easier by enabling...
Updated 25 September 2023
You may have customers which is an organisation or company and requires multiple people to create tickets and each others...
Updated 25 September 2023
Integrates popular LMS plugins to SupportCandy.
Updated 25 September 2023
Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.
Updated 25 September 2023
This add-on enables the CSV export functionality of the tickets. It exports all fields available for the ticket list (even...
Updated 25 September 2023
Want to provide easy way for your WooCommerce customers to create support tickets? You came to right place! This not...
Updated 25 September 2023
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies. You can set SLA...
Updated 25 September 2023
This add-on adds Print functionality to your ticket page. There are two places where you will be able to print...
Updated 25 September 2023
This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy. In Create Ticket Page two custom fields of...
Updated 25 September 2023
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by...
Updated 25 September 2023
Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience...
Updated 25 September 2023
Want to provide an easy way to calculate the time spent on an individual ticket? This add-on will enable this...
Updated 25 September 2023
This add-on will integrate Gravity Forms with SupportCandy. Now you have an option to create multiple forms and integrate with...
Updated 10 July 2023
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents....
Updated 10 July 2023
Have you ever got in a situation that your customer didn’t bother getting back to your replies? You may wish...
Updated 18 May 2023
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials,...
Updated 18 May 2023
Statistics and reports are an integral part of any business. It gives you a quick overview of how your business...
Updated 18 May 2023
Knowledgebase or Documentation saves time of your customers to asks you questions and wait for you to reply. Ultimately it...
supportcandy-slack-addon
Updated 18 May 2023
Get instant notifications to your Slack Channel and respond directly from Slack thread reply.
Updated 7 April 2023
Tired of assigning agents every time ticket is created to your website? Here is solution to smartly assign tickets to...

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