With WP Flat Visual Chat you can provide Live Support with 2 way Desktop Remote Viewer for WordPress!
Provide fast, elegant Live Support via Chat with WP Visual Chat – the only live support chat Plugin on the market that allows you to use Live View !
Simply Upload and Activate the Plugin via your WordPress Dashboard and you are ready to go.
WP Flat Visual Chat gives you a new element in your Sidebar to manage your chat logs with simple and intuitive Chat Logs and Filters.
Take your customer support a step further with a unique remote desktop viewer built right into the Live Chat.
Select the element or item you wish to share, and engage in a visual two-way chat with your customers. Your support ratings will soar!
With comprehensive Chat Settings built into the front-end, you can modify your text to suit your brand style and tone of voice easily, with no coding required.
Working in a Team Environment and need help to resolve a query ? No problem, you can simply transfer Chats to the right operator from within the live window.
Customers might be looking for something but need a little help, with WP Flat Visual Chat it couldn’t be easier… open a two-way dialogue and take them directly the item they are looking for and show them on screen.
WP Flat Visual chat has been coded using Real Time AJAX chat and industry best practise coding so there is no bloating to slow your site down. With the range of options and features to help you customise your chat to meet your design needs the possibilities are endless.
Use pre-prepared content with Shortcodes and get your average handling time of customer queries sizzling! It also provides a Contact Form in your downtime.
Colors are fully customisable, you can select notification sounds for new messages, import and export data for analysis and view Country and City of your customers.
WP Flat Visual Chat is going to increase your customer satisfaction and save you heaps with a one of purchase price and the most simple integration for a Live Chat solution in WordPress.
- Real time AJAX chat
- Beautiful, flat & responsive design
- View the page where your customer is.
- Operators can view online users and initiate chats
- Operators can visually show any website element to the customer (through the different pages)
- Files transfer options
- Operators can use preprogrammed sentences using shortcuts
- New “Chat Operator” user role
- You can assign the operator capability to any another role
- Chat logs management
- Operator can transfer discussion to another online operator
- If there is no operator online, a contact form appears
- Colors are customizable
- Sound notification on new message
- Import / Export data tool
- Customers IP detection
- See the country and city of customers
- Texts are editable from backend
- Multilingual .po ready (French translation included)