Support

The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively. Enhance...

Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.

As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents....

Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by...

Customer feedback plays an important role in the support sector. If you want to hear your customers about their experience...

Have you ever wanted that ticket should be automatically created every X days/months for tasks? This add-on does exactly the...

Statistics and reports are an integral part of any business. It gives you a quick overview of how your business...

SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies. You can set SLA...

There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials,...