You can cancel your active subscriptions by following these steps.
You can check your subscription status in your Paypal account dashboard (if you have signed up for one).
You can go ahead and cancel my subscription.
Hi Manduul, your payment didn't go through. It's cancelled anyway.
Hey, the support ticket page isn't working.
How to contact you?
Hi Nikolaj, can you access ticket creation page? https://gpl.coffee/my-account/create-a-request/
Yes, it works now.
Thank you.
I have reported this problem before using this dummy account and now you have change your system and it seems this the only way to contact you. I cannot login to my paid account as it will not load and I cannot create a ticket on this account without paying. Give me access to my account and cancel the subscription payments going forward. Or, if you cannot give me access to my account: cancel my subscription and refund me for December.
Hi Bryan, what is your paid account email? We'll send its reset password link or cancel its subscription from there. Thanks.
Hello, I purchased a Geek subscription but cannot access exclusive products. Your website's Contact Form is not accessible. Please help. Thanks.
Hi, exclusive items are only eligible for 6-12 geek packs or lifetime pack. Please consider upgrading your subscription.
Thanks for your patience.
So, I login today and I can't find the "My Favorites" section. I go to send a message from the contact form and it says I need to sign up for a subscription first. I just renewed for a full year on July 1st. Why do I not have access to "My Favorites"? It appears that I can still download, but I need access to see my favorited items.
Hi Samm,
Please check on your side. Your favorites is back now. Thanks for the heads up!