Hi,
My membership renewed via paypal. Got the receipt and everything. Go to download an update and it says account is expired. I go to the account. It shows the transaction from today, that it was charged and then says it was cancelled and changed to expired even though it’s a 6 month subscription and the payment went through. The date of expiration shows the year 1970.
Not sure if there is a glitch in the system. But I don’t want a refund just for the subscription to remain active, not be canceled, and for my account to be shown as active again.
Thanks 🙂