Awesome Support
Awesome Support is a self-hosted WordPress help desk plugin with tickets, canned responses, time tracking, and agent roles.
Awesome Support - Agent Front-End
v2.1.2 · Awesome Support
Front-end interface for support agents to manage tickets without WordPress admin access, ideal for external contractors and vendors.
Awesome Support - Documentation
v4.6.3 · Awesome Support
Documentation add-on for Awesome Support that enables creation of end-user documentation and provides agents direct access within ticket replies.
Awesome Support - Gravity Forms Bridge
v1.5.4 · Awesome Support
Integrates Gravity Forms with Awesome Support to create custom ticket submission and reply forms with flexible data collection.
Private Notes for Awesome Support
v3.2 · Awesome Support
Enables support agents to communicate privately within tickets and attach notes when transferring tickets to colleagues.
Awesome Support - Remote Tickets
v1.5.0 · Awesome Support
Collect support tickets from external websites and multi-site networks into a centralized database using JavaScript widgets.
Awesome Support - Canned Responses
v3.0.1 · Awesome Support
Add-on that enables support staff to save and reuse pre-written responses to reduce ticket response time.
Awesome Support - Custom User Registration Fields
v1.1.3 · Awesome Support
Collect custom user information during Awesome Support registration with configurable fields and moderated workflow integration.
Awesome Support - Issue Tracking
v1.1.2 · Awesome Support
Imports support tickets from Zendesk, Help Scout, Ticksy, and Freshdesk into Awesome Support.
Awesome Support - Notifications
v2.1.0 · Awesome Support
Sends real-time support ticket notifications to Slack channels and mobile devices via Pushbullet integration.
Awesome Support - Power-pack (Productivity)
v4.8.0 · Awesome Support
Add-on providing 50+ features to enhance Awesome Support ticket management, agent productivity, and help desk efficiency.
Easy Digital Downloads for Awesome Support
v1.0.10 · Awesome Support
Integrates Easy Digital Downloads with Awesome Support to link products, orders, license keys, and support tickets together.
E-Mail Support for Awesome Support
v5.7.4 · Awesome Support
Enables users to reply to support tickets directly via email without logging into the support portal.
Awesome Support - Advanced Reports And Statistics
v1.3.1 · Awesome Support
Advanced reporting and statistical analysis add-on for Awesome Support that tracks agent performance and support metrics across multiple dimensions.
Awesome Support - Auto Close
v1.0.8 · Awesome Support
Automatically closes abandoned support tickets and sends warning emails based on ticket age and status rules.
Awesome Support - Company Profiles (Shared Tickets)
v1.4.1 · Awesome Support
Enables multiple users from the same company to open, view, and manage shared support tickets through company profiles.
Awesome Support - Custom FAQ
v2.2.0 · Awesome Support
Integrates third-party FAQ systems using WordPress Custom Post Types into Awesome Support's front-end and admin areas.
Awesome Support - Custom Fields
v2.0.1 · Awesome Support
Extends Awesome Support ticket forms with custom fields to collect additional information from users during ticket submission.
Awesome Support - Custom Status And Labels
v1.1.2 · Awesome Support
Create unlimited custom ticket statuses and labels with color coding for the Awesome Support plugin.
Awesome Support - FAQ
v3.1.3 · Awesome Support
FAQ addon for Awesome Support that reduces repetitive tickets by providing searchable frequently asked questions for customer self-service.
Awesome Support - Guest Tickets
v2.1.1 · Awesome Support
Enables guest users to submit support tickets without an account, with automatic account and ticket creation.
Awesome Support - Report Widgets
v2.0.4 · Awesome Support
Dashboard widgets that display support ticket metrics and data snapshots directly in the WordPress admin area.
